Terms of Service

These Terms apply to Sylvie's website, digital products, and related digital services.

Sylvie provides curated cultural and social context, including event information, venue signals, community patterns, and private digital briefings. Sylvie is context, not permission. Sylvie is not a referral, credential, invitation, guest-list placement, access pass, concierge service, or guarantee of admission.

Sylvie does not provide private-person tracking, private addresses, private guest lists, or confidential personal information.

Digital products may be delivered through Stripe checkout and the Sylvie member portal, private link, web-based list, interactive map, PDF, email notification, or another digital format. Products include Sylvie Intel, Sylvie Brief, and other digital briefings and lists.

Sylvie does not guarantee admission, acceptance, RSVP approval, ticket availability, event quality, event safety, pricing, timing, venue policies, guest lists, attendance by any person, or that any event will happen as originally described. Event details, availability, access rules, pricing, RSVP status, and venue policies may change.

You are responsible for your own decisions, safety, transportation, conduct, purchases, RSVPs, tickets, and compliance with all venue, host, organizer, and event rules.

Sylvie is context, not permission. Do not use Sylvie's name as a referral, credential, invitation, or way in. Sylvie does not speak for any host, venue, organization, or event. You may not tell anyone that Sylvie invited you, referred you, approved you, gave you special access, or suggested that a host, venue, organization, or event sent you. Read the room. Respect the room.

You agree not to use Sylvie to harass, stalk, intimidate, target, exploit, mislead, impersonate, bypass access controls, disrupt events, or misrepresent your relationship with Sylvie, any host, venue, organization, event, sponsor, or attendee. You also agree not to use Sylvie for aggressive prospecting, spam, scraping, unauthorized data collection, or conduct that could damage the integrity of a room, host, venue, organization, or community. Users may not submit private, stolen, hacked, or unlawfully obtained information.

Sylvie drops are for your personal use only. You may not copy, resell, repost, forward, scrape, publish, distribute, or commercially exploit Sylvie content without written permission.

Sylvie owns its branding, copy, research structure, list format, rankings, labels, presentation, and original content. Purchasing a Sylvie product gives you a limited, personal, non-transferable right to access the product. It does not transfer ownership of Sylvie's intellectual property.

Sylvie may link to third-party websites, venues, ticketing pages, event pages, maps, social platforms, or other services. Sylvie is not responsible for third-party websites, event organizers, venue decisions, ticketing platforms, payment processors, policies, or actions. Purchases are processed through Stripe, and Stripe's terms may apply to your purchase.

Third-party names, venues, events, logos, and links remain the property of their respective owners. References to third parties do not imply endorsement, sponsorship, affiliation, or partnership.

Payments are processed by Stripe. Sylvie does not receive or store your full payment card number. You agree to provide accurate purchase and contact information.

Sylvie digital products are non-refundable unless otherwise stated on the product page or required by law. Please review the Refund Policy before purchasing.

Unless a product page clearly states otherwise, Sylvie purchases are one-time or clearly-labelled recurring digital products purchased through Stripe.

Your use of Sylvie is also governed by our Privacy Policy.

Sylvie is intended for users who are 18 or older. By using the website or purchasing Sylvie products, you confirm that you are at least 18 years old.

Sylvie may suspend or revoke access if we believe a user has violated these Terms, misused Sylvie content, redistributed the product, misrepresented Sylvie, or acted in a way that damages the integrity of a room, host, venue, organization, or community.

Sylvie is provided "as is" and "as available." We do not promise that the website, product, links, information, or digital materials will be error-free, uninterrupted, complete, or always current.

Sylvie may update, remove, or correct information at any time, but has no obligation to do so. Event details may change, and users are responsible for verifying details directly with the venue, host, organizer, or ticketing platform before attending.

To flag information for review, contact hello@joinsylvie.com.

To the fullest extent allowed by law, Sylvie will not be liable for indirect, incidental, special, consequential, or punitive damages, or for losses related to event changes, denied entry, inaccurate third-party information, third-party actions, user conduct, or reliance on Sylvie content.

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules.

We may update these Terms from time to time. The updated version will be posted on this page with a new effective date.

Questions about these Terms can be sent to: hello@joinsylvie.com